Accommodations Assistant - (00365.35) at Under the supervision of the Exams Supervisor, the Accommodations Assistant — NeverHard

Description Under the supervision of the Exams Supervisor, the Accommodations Assistant is responsible for liaising with faculty regarding test/exam delivery and pick-up, invigilating tests/exams for face-to-face and distance education students with disabilities and providing assistance to students with use of adaptive technology during tests/exams. The Accommodations Assistant provides support to the Exams Supervisor and Exams Support Specialist with filing and inputting data in the Accessibility Services data-base/scheduling system and also works collaboratively with members of the Accessibility Services department and other TRU staff. MAJOR DUTIES & RESPONSIBILITIES Provides invigilation and support to students with disabilities during tests and exams. Provides support to students with use of adaptive technology during tests/exams (e.g. Read&Write, Dragon Naturally Speaking). Liaises with faculty during the writing of tests/exams when students have questions. Liaises with faculty regarding the delivery and pick up of tests/exams to/from Accessibility Services. Maintains and updates confidential student data and other records according to established departmental procedures. Provides support to the Exams Supervisor and Exams Support Specialist with tasks such as filing and inputting data into the Accessibility Services data base and scheduling system. Consults with Exam Supervisor as needed. REPORTS TO Exams Supervisor, Accessibility Services Requirements EDUCATION: Grade 12, plus one year post-secondary program or specialized courses in a related field (e.g. Human, Social or Community Services) EXPERIENCE: One year related experience working with persons with disabilities in an educational environment or equivalent SKILLS, KNOWLEDGE OR ABILITIES RELATED TO THE JOB Knowledge of disabilities, confidentiality and privacy guidelines Ability to deal courteously and tactfully with a range of people including staff, faculty, students with disabilities and individuals under stress Proven ability to deal courteously and effectively with a range of people including students with various disabilities, faculty and staff Ability to respond effectively to challenging and stressful situations involving students and/or faculty Intermediate knowledge of word processing programs and databases Understanding of adaptive technology in a testing environment Excellent organizational skills Ability to communicate effectively both verbally and in writing Ability to work cooperatively as part of a team as well as independently WORKING CONDITIONS Sitting at a desk and computer for long periods of time General office conditions Regular contact with students with a variety of disabilities Dealing with challenging or difficult situations and/or personalities