Access Control Guard Toronto Eaton Centre at Paladin Security — NeverHard

Overview Job Skills / Requirements Position: Access Control Guard Status: Full Time Hours: Rotating Continental (Days/Nights) - 12-hour shifts Payrate: $24.00/hr Overtime Method: Averaging agreement over 88 hours Posting Date: June 26 th , 2026 Internal Closing Date: July 3 rd , 2026 External Closing Date: August 7 th , 2026 Job Overview: Toronto Eaton Centre is one of Canada's premier retail destinations, located in the heart of downtown Toronto. With high daily foot traffic, a large number of retailers, and continuous activity throughout the day, the site operates in a fast-paced and dynamic environment. As an Access Control Guard, you will play a key role in managing entry points, verifying access, and maintaining a strong security presence. This position requires strong attention to detail, professionalism, and the ability to interact confidently with tenants, employees, vendors, and visitors. Key Responsibilities: • Monitor and control access points to ensure only authorized individuals enter restricted areas • Verify identification, credentials, and access permissions for employees, vendors, and contractors • Manage visitor sign-in processes and maintain accurate access logs • Maintain a visible and professional presence at assigned posts • Respond to access-related concerns, incidents, or escalations as required • Communicate with dispatch, supervisors, and patrol teams for coordination and support • Monitor site activity and report any suspicious behaviour or security concerns • Enforce site policies and access control procedures • Provide customer service by assisting with directions and general inquiries • Support emergency response procedures, including evacuations when required • Complete detailed reports and documentation related to access control and incidents Prerequisites: • Ability to obtain a Security License in the province of Ontario • Valid First Aid & CPR Level C from a WSIB approved provider • Previous experience in access control, concierge, or front-facing security role preferred • Strong customer service and interpersonal skills • Excellent communication skills, both verbal and written • High attention to detail when verifying credentials and managing access • Ability to remain calm and professional in a high-traffic environment • Comfortable working in a fast-paced retail setting • Basic computer skills and familiarity with access control systems is an asset • Applicants who do not possess these certifications can opt into Paladin's Use of Force (UOF)/Management of Aggressive Behavior (MOAB) certification program prior to their onboarding training to ensure they meet the requirements of the position • Legally authorized to work in Canada Why choose Paladin? • Opportunities for training and professional development • Competitive salary and benefits package. • Work today, get paid today! Additional Information / Benefits Paladin Security: Making the World a Safer and Friendlier Place because we CARE ! The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you! Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs. We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview. Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days This job reports to the Client Service Manager This is a Full-Time position