MMS Rollover Specialist at TIAA — NeverHard

The Customer Service Specialist II is responsible for handling questions, comments, and complaints regarding the company's products or services. Under supervision, this job is the first line of support to resolve routine customer issues. The Customer Service Specialist II is responsible for providing a positive customer experience and enhancing relationships between customers and the company. Key Responsibilities and Duties Answers inbound customer service calls, completes customer requests, an…