Director, Client Engagement & Strategy at RxBenefits — NeverHard

Responsible for leading a Manager of Account Management and a team of Strategic Account Executives with planning and direction, talent acquisition, and Employee Benefit Consultant (EBC)/client relationship development with the goal of improving account retention rates and achieving key performance indicator standards. The Director drives improvement in account retention rates, achieves KPI standards, and champions a tech-first, AI-augmented operating model that modernizes service delivery, auto…