Restaurant Floor Manager (Full-Time) - Eataly Eaton Centre at Eataly North America — NeverHard
Restaurant Floor Manager (Full-Time) - Eataly Eaton Centre at Eataly North America in Toronto, Ontario. Skills: Customer Service, Financial Review, Health and Safety Regulations, Inventory Management, Leadership. Apply on NeverHard.
Company
Eataly North America
Location
Toronto, Ontario
Type
full_time
Required skills:
Customer Service
Financial Review
Health and Safety Regulations
Inventory Management
Leadership
Restaurant Management
Staff Training
Job Description
The Restaurant Manager assists the Restaurant Assistant General Manager (AGM) and Restaurant General Manager (GM) in the day-to-day operations of Eataly’s full-service restaurants. Reports to the Restaurant AGM and oversees front-of-house restaurant staff including servers, bartenders, table support, and hosts.
Provides a steady leadership presence on the floor, monitoring guest, food, and team member service
Ensures exceptional service standards are consistently met and that activities are carried out effectively
Inspects dining room and storage areas to ensure compliance with health and safety regulations
Assists in conducting pre-shift, stand-up, and monthly staff meetings
Estimates and purchases front-of-house equipment and beverage needs as per the direction of the Restaurant GM, AGM, and Beverage GM, and supervises intake orders to ensure specifications
Assists with invoice receiving, inventory control, and inventory physical count at the end of the month
Reviews financial information such as sales, inventory and costs to monitor budget
Meets with dining room and bar personnel to plan restaurant activities, special events, share information, etc.
Supports the Restaurant AGM with hiring, assigning, training, evaluating and terminating employees
Documents, investigates, escalates and resolves all employee and guests incidents
Assists with administrative and operational duties as needed
Performs other duties as required or assigned