RADD TEST DO NOT APPLY at Maximus — NeverHard

DO NOT APPLY Essential Duties and Qualifications: - Serve as subject matter experts for customer inquiries received by telephone, Interactive or web based portal regarding information on programs and services. Act as point of contact for internal escalation the operations center and will often be asked to utilize special data sources and tools to complete assigned tasks and projects. - Responsible for managing the escalated enrollment cases and processes. - Work closely with the Client Side Esc…