Patient Relations Coordintator at UPMC — NeverHard

UPMC Mercy is hiring a Patient Relations Coordinator to support our hospital! This position will work Monday-Friday during daylight hours. Preferred candidates will have previous de-escalation experience. This can be a high-volume workload at times. Patient/families can get upset about situations that we need to help resolve while remaining calm. Purpose: Function as a liaison between patients/families and hospital to provide the following services: communication about patient rights and respon…