KCS Coach Lead & Technical Writer (Remote) at Experian — NeverHard

Job Description Reporting to the Senior Manager of Knowledge Management and Customer Community, the KCS Coach Lead & Technical Writer is a dual-role position responsible for leading our Knowledge-Centered Service (KCS) coaching initiatives across the organization, while also supporting the RFP team with high-quality technical writing. You are passionate about knowledge sharing, continuous improvement, and delivering compelling content for client proposals. You'll have opportunity to: KCS Coach …