Assistant Store Manager - Smart Centres Surrey West

Job Description
Reporting to the Store Manager, join a team where your leadership will truly make an impact! As an
Assistant Store Manager
, you’ll help drive daily operations while motivating your team, fostering collaboration, and contributing to a culture rooted in engagement and excellence. You’ll support key initiatives that elevate store performance, strengthen the brand, and ensure every customer enjoys an exceptional experience.
Key Responsibilities
Team Support & Coaching
: Inspire and develop a high-performing team in a positive environment. Maintain an active presence on the sales floor to guide and motivate.
Customer Experience
: Deliver an outstanding experience and prioritize customer satisfaction above tasks.
Performance Support
: Monitor KPIs, identify opportunities, and recommend actions to support store goals and brand growth.
Talent Support & Development
: Participate in hiring, onboarding, and training team members. Support succession planning and contribute to performance management processes.
Operations
: Manage inventory, compliance, and procedures. Demonstrate strong organizational, time management, prioritization, and multitasking skills.
Visual & Merchandising
: Maintain an appealing environment aligned with presentation standards. Optimize product displays to maximize sales and profitability.
Problem-Solving & Adaptability
: Act quickly in a dynamic environment by proposing creative, tailored solutions. Turn challenges into opportunities and contribute to continuous improvement.
Culture & Engagement
: Foster a positive environment that encourages teamwork, collaboration, and employee engagement. Lead by example and ensure adherence to the dress code.
Scheduling & Floor Support
: Assist in planning effective floor coverage, organizing daily tasks, and delegating as needed to maintain smooth operations.
Omni-Channel
: Support omnichannel initiatives to maximize sales and deliver a seamless customer experience.