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Production Coordinator / Customer Care Advisor at International Alliance Traders Inc — NeverHard
Production Coordinator / Customer Care Advisor at International Alliance Traders Inc in Scarborough, Toronto. View salary, required skills, and apply on NeverHard.
- Company
- International Alliance Traders Inc
- Location
- Scarborough, Toronto
- Type
- full_time
Job DescriptionJob Description
Production Coordinator / Customer Care Advisor
Full-time | Ontario, Canada
Who we are
We are a small & successful screen-printing and custom apparel company based in Ontario that have been operating for 10+ years. With a tight-knit team of 21 people split between the office and the production floor/factory, we move fast, take pride in our work, and enjoy collaborating as a team. We handle everything from custom t-shirts to large corporate orders, and we have built a solid reputation for quality and reliability.
We are growing, and we need another great person to help keep things running smoothly.
The role
This is a front-line role that sits right at the intersection of customer care and production coordination. You will be the first voice customers hear when they call, the person who keeps orders on track, and a key link between our customers and the production floor. If you like variety, enjoy talking to people, and have a knack for staying organised when things get busy, this could be a great fit for you.
What you will be doing
Answering phones and responding to customer inquiries with a friendly, helpful attitude
Handling customer issues and compla
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