NeverHard
Customer Service Representative at Culligan of Canada — NeverHard
Customer Service Representative at Culligan of Canada in Surrey, Greater Vancouver. View salary, required skills, and apply on NeverHard.
- Company
- Culligan of Canada
- Location
- Surrey, Greater Vancouver
- Type
- not_specified
Job DescriptionJob Description
Our Company
Culligan offers a full line of water treatment products for every problem. We provide the dependable service and technical expertise that has made Culligan the water solution choice for both residential and commercial locations.
Responsibilities
Assist customers in person and on the phone in a professional manner
Set up deliveries and book service calls
Process new contracts, create customer account and schedule installation, as required
Print and distribute service work orders and route tickets, close work orders and bill out once completed
Promote and up-sell products and services to new and current customers
Book walk-in and phone sales leads with Sales Team
Make accounts receivable collections and related calls, forward outstanding invoices as requested
Handle money, run the cash register and POS machine, balance cash, prepare bank deposit, reconcile and balance receipts, payment batches, cash, cheques, Moneris payments, petty cash, etc
Refer unresolved customer grievances to designated departments for further investigation
Carry out water jugs and bags of water softener salt to customers when required
Qualifications
Outgoing, friendly
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