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Director, Third-Party Management at Manulife — NeverHard
Director, Third-Party Management at Manulife in Canada. View salary, required skills, and apply on NeverHard.
- Company
- Manulife
- Location
- Canada
- Type
- full_time
The Director, Third-Party Management leads the oversight, governance, and performance management of third-party suppliers, including claims administrators, health and specialty service vendors/partnerships.
This role oversees all third party management, ensuring partners deliver high quality, compliant, and cost effective services that support the business and meet regulatory expectations. The Director will serve as a key leader in driving operational excellence, managing risk and strengthening third-party partnerships. With accountability for performance outcomes, this leader resolves issues, closes audit findings, and ensures third party controls remain robust and aligned with regulatory, contractual and risk requirements.
Key Responsibilities:
Leadership & Team Management
Lead, support, mentor, and develop a high-performing third-party management team.
Foster a culture of accountability, transparency, high engagement and continuous improvement across internal teams and third-party partners.
Set clear expectations and ensure strong execution across third-party contracting, governance, and third-party management activities.
Provide guidance on complex third-party performance issue
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