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Client Experience Coordinator in Brand New Toronto Flagship Clinic at Align Custom Fit — NeverHard
Client Experience Coordinator in Brand New Toronto Flagship Clinic at Align Custom Fit in Toronto, Ontario. View salary, required skills, and apply on NeverHard.
- Company
- Align Custom Fit
- Location
- Toronto, Ontario
- Type
- not_specified
Job DescriptionJob Description
About Us
Align is a wellness-focused, podiatric movement clinic, now with a brand new flagship in the heart of Toronto's financial district. We combine medical foot care with a luxury retail experience to help our clients move and feel their best in a modern, supportive environment.
The Role
We are looking for a highly organized and personable Client Experience Coordinator to join our Client Experience team. Through hosting, footwear fittings, and administration you ensure the aspects of the client journey, appointment schedule and product fulfillment runs perfectly and that everyone who walks through our doors have amazing client experiences, every time.
Key Responsibilities
Serve as the main point of contact for clients, managing all appointment bookings via in-person, as well as phone and online channels.
Greet clients, provide clinic tours, have and convey passion for Align's movement health mission, and create a welcoming, professional atmosphere.
Process payments, manage daily cash reconciliation, and assist with insurance billing.
Educate clients on our services and assist them in our boutique footwear section.
Maintain client relationships thr
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