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Service Administrator (French nice to have) at Diploma Life Sciences — NeverHard
Service Administrator (French nice to have) at Diploma Life Sciences in Edmonton, Edmonton region. View salary, required skills, and apply on NeverHard.
- Company
- Diploma Life Sciences
- Location
- Edmonton, Edmonton region
- Type
- contract
Job DescriptionJob Description
This is a contract role with an end date of September 25th, 2026
The
Service Administrator
is a vital member of the Technical Services team. This role is responsible for coordinating and managing service requests, work orders, and field activities for Somagen Diagnostics, AMT Surgical, and Vantage Endoscopy.
The Service Administrator is a bilingual (English/French) point of contact for internal teams and external customers, supporting service requests, equipment returns, preventative maintenance, and service documentation. This role includes dispatching field representatives, issuing RMAs, preparing quotes, and maintaining compliance with vendor requirements.
The ideal candidate is highly organized, detail-oriented, and customer-focused, with strong communication skills and the ability to manage multiple priorities in a fast-paced environment. Experience with Microsoft Office, ERP/order entry systems, and service or customer support is an asset.
What you’ll do:
This role is responsible for a variety of functions that include, but are not limited to:
Receive, document, prioritize, and resolve service requests from internal teams and external customers
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