NeverHard
Dispatcher at Dr HVAC — NeverHard
Dispatcher at Dr HVAC in Brampton, Peel region. View salary, required skills, and apply on NeverHard.
- Company
- Dr HVAC
- Location
- Brampton, Peel region
- Type
- temporary
Job DescriptionJob DescriptionSalary: $23 to $25 per hour
Youre the best and you want to join a team that appreciates you. You want to be a part of an organization where you can create, contribute ideas and excel at opportunities.
Logistics is your passion, and you exude confidence, a positive attitude, and take initiative while committing to the main goal of supporting our service technicians and offering customer support.
The Big Task
You will evaluate customer calls and match the right technician to every job, while ensuring that the right logistics decision is made to cater to customer demand.
Key Sub Tasks
Meet daily revenue and sold-hour goals by prioritizing the most urgent and profitable calls.
Relay accurate information to technicians, ensuring proficient, quality customer experiences.
Manage the whereabouts and needs of every technician in the field.
Record the results of each service call and create report summaries for senior management.
Be professional and establish customer rapport, encouraging repeat business.
Respond to customer requests, resolving issues and promoting the brand.
Participate in training to boost sales and ensure quick, accurate dispatch of incoming
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