NeverHard
Customer support specialist at Profee — NeverHard
Customer support specialist at Profee in Самарканд. View salary, required skills, and apply on NeverHard.
- Company
- Profee
- Location
- Самарканд
- Type
- not_specified
Remote: Yes
Profee is a money transfer application which helps people to transfer money to 65+ countries quickly, easily and safely. We are always eager to help our customers with any questions they have while using our service. So we are currently looking for the Specialist to join our Support team and to help us make our customers happy and loyal! Responsibilities: ● Customer Consultation on Company Products ● Responding to customers inquiries via e-mail, phone and chat ● Maintaining solid customer relationship by handling their questions and concerns with speed and professionalism ● Communication with the other departments of the company (Finance, Compliance, technical support) in order to provide guidance to the clients. ● Work in shifts, including weekends. Required Skills & Experience: ● Fluent in English, in writing or verbally ● Russian and Uzbek language knowledge ● Knowledge of additional languages, like Ukrainian, Kazakh Polish, Czech, German, Hindi, will be considered as an advantage ● Experience in Zendesk will be considered as an advantage ● Exceptional communication & soft skills, as well as problem-solving skills ● Multitasking ● Effective communication both orally and written
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