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VP of Delivery at Akka — NeverHard
VP of Delivery at Akka in Toronto, Ontario. View salary, required skills, and apply on NeverHard.
- Company
- Akka
- Location
- Toronto, Ontario
- Type
- not_specified
About Akka
Akka builds the platform that enterprises use to develop, deploy, and operate agentic AI systems. Our customers run mission-critical workloads on top of Akka — many of them in regulated industries (financial services, healthcare, public sector, defense-adjacent) where the cost of an outage, a data leak, or a botched upgrade is measured in regulatory exposure, not just churn. They are not buying SaaS. They are buying a managed runtime they can stake their business on.
We extend resilience guarantees and 99.9999% availability commitments, and we deliver those through a hosted managed service.
The role
The VP of Delivery owns the end-to-end customer experience: proof of concepts, onboarding, production operations, reliability, support, and the human relationships that turn a first deployment into a long-term partnership. This is not a SaaS-style "customer success" role — it is a delivery leadership role for a high-reliability managed service. The person in this seat is accountable for whether our customers' agentic AI workloads stay up, stay secure, and stay aligned with the commitments we made to them.
What you'll own
Customer outcomes. Every customer's production health,
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