Administrative Clerk

Aston Carter's client in Edmonton is seeking an Administrative Clerk to join their team! This individual will be responsible for creating freight bills, processing orders, forms, applications, and requests. This role involves updating forms and reports, managing customer accounts, and obtaining, evaluating, and handling all relevant information to resolve inquiries and complaints promptly. The successful candidate will direct requests and unresolved issues to the designated resource, communicate and coordinate with internal departments, follow up on customer interactions, and answer telephone inquiries. Occasionally, extended hours may be required. Additional duties may be assigned as needed. Key Responsibilities + Create freight bills. + Process orders, forms, applications, and requests. + Update forms and reports. + Manage customers' accounts. + Obtain, evaluate, and handle all relevant information to resolve inquiries and complaints promptly. + Direct requests and unresolved issues to the designated resource. + Communicate and coordinate with internal departments. + Follow up on customer interactions. + Answer telephone inquiries. + Work occasional extended hours as required. + Perform other duties as required. Additional Skills & Qualifications MUST HAVE + 1+ year of customer service or administrative experience. + Proficiency in Excel for basic data entry. NICE TO HAVE + Experience in the trucking or transportation industry. + TruckMate software experience Job Type & Location This is a Contract to Hire position based out of Edmonton, AB. Pay and Benefits The pay range for this position is $21.63 - $21.63/hr. Workplace Type This is a fully onsite position in Edmonton,AB. À propos d'Aston Carter: Aston?Carter fournit des solutions de talent de classe mondiale à des milliers de clients à travers le monde. Spécialisés dans la comptabilité, la finance, les ressources humaines, l'acquisition de talents, la chaîne d'approvisionnement et certaines professions administratives, nous étendons les capacités des entreprises à la pointe de l'industrie. Nous nous appuyons sur notre profonde expertise en matière de recrutement et sur notre réseau expansif pour répondre aux besoins évolutifs de nos clients et de notre communauté de talents avec agilité et excellence. Avec des bureaux aux États-Unis, au Canada, en Asie-Pacifique et en Europe, Aston Carter est au service d'un grand nombre d'entreprises du Fortune?500. Nous sommes fiers d'avoir remporté le double diamant ClearlyRated Best of Staffing® pour notre service aux clients et aux talents. Aston Carter est un employeur souscrivant au principe de l'égalité des chances et accepte toutes les candidatures sans tenir compte de la race, du sexe, de l'âge, de la couleur, de la religion, des origines nationales, du statut d'ancien combattant, d'un handicap, de l'orientation sexuelle, de l'identité sexuelle, des renseignements génétiques ou de toute autre caractéristique protégée par la loi. Si vous souhaitez faire une demande d'accommodement raisonnable, tel que la modification ou l'ajustement du processus de demande d'emploi ou d'entrevue à cause d'un handicap, veuillez envoyer un courriel à astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) pour connaître d'autres options d'accommodement. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.