Manager, Cabin Training

Job Description
The
Manager, Cabin Training
is responsible for all activities related to flight attendant training, under the direction of the Senior Director, Training and Cabin Standards.
Main Responsibilities
Manage the Cabin Training team to ensure the successful implementation of the strategic plan and projects of the Cabin Training and Standards department
Oversee the organization and effectiveness of day-to-day cabin crew training operations
Ensure adequate staffing of cabin crew instructors, including recruitment, training, and scheduling
Ensure the supervision and evaluation of instructors, consistency in training delivery, and compliance with approved training programs
Oversee the development and review of training programs and ensure compliance with regulatory and organizational objectives
Continuously evaluate feedback, safety/quality assurance recommendations, and performance metrics to develop initiatives to improve training programs
Monitor training trends, best practices, and upcoming regulatory changes to ensure the ongoing, dynamic, and effective evolution of cabin training
Be responsible for cabin training facilities, including the cabin simulator
Manage training qualifications for cabin crew and instructors and resolve issues of non-compliance
Ensure that cabin crew and instructor training records are kept up to date
Liaise with stakeholders, regulators (e.g., Transport Canada), suppliers, and other departments regarding training needs and logistics
Perform any other duties related to training and cabin standards