NeverHard
Senior Manager, Salesforce Solutions at Royal Bank of Canada — NeverHard
Senior Manager, Salesforce Solutions at Royal Bank of Canada in Canada. View salary, required skills, and apply on NeverHard.
- Company
- Royal Bank of Canada
- Location
- Canada
- Type
- full_time
Job Description
What is the Opportunity?
Wealth Management Canada (WMC) is transforming the end-to-end Advisor Experience, and we're seeking a Senior Manager, Salesforce Solutions to lead our Salesforce platform strategy. In this role, you'll be the driving force behind our relationship hub - connecting capability across client servicing, mobile, portfolio management, wealth planning, and other businesses across WMC.
Salesforce is critical to enabling our Investment Advisors, Counsellors, Associates, and Business Groups to efficiently manage client relationships and deliver exceptional experiences. You'll own the platform's design guidelines, best practices, high-level solutioning and support while collaborating across technology, design, production support, and multiple business groups.
What will you do?
Collaborate with business, product and technology partners to build a best-in-class Salesforce platform aligned with broader enterprise systems and goals
Support 2-3 agile squads from a high-level solutioning perspective, ensuring we leverage out-of-the-box (OOTB) Salesforce functionality
Help lead application design sessions, partnering with product owners and consulting with sta
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