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Customer Service Manager at Walmart Canada — NeverHard
Customer Service Manager at Walmart Canada in Fort St. John, Peace River region. View salary, required skills, and apply on NeverHard.
- Company
- Walmart Canada
- Location
- Fort St. John, Peace River region
- Type
- not_specified
Position Summary...
Working as a Customer Service Manager at Walmart Canada is a great way to develop your skills in the retail industry. A Customer Service Manager coordinates front end operations to provide exceptional customer service to ensure a positive shopping experience and customer loyalty. This role is also accountable for maintaining compliance for company programs and operational standards. If you are looking for an exciting job in customer service or retail, working as a Customer Service Manager may be a great fit for you!
What You'll Do...
Ensures safe work processes and emergency procedures are followed, i.e., safe lifting techniques, cleanliness of area, evacuations, down registers, emergency codes, theft.
Handles customer and Associate concerns and provide guidance as required.
Monitors all Front End associates ensuring proper coverage, coordinating breaks as well as provides assistance to outlying registers.
Provides training to Associates on systems and Company procedures, i.e., scanning accuracy, productivity, company programs and initiatives, discounts, EAS system, and safety.
Oversees purchase, return and exchange transactions and assists with the correction o
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