NeverHard
Bilingual (English and Spanish) Customer Service Representative at Onit Energy — NeverHard
Bilingual (English and Spanish) Customer Service Representative at Onit Energy in Toronto, Ontario. View salary, required skills, and apply on NeverHard.
- Company
- Onit Energy
- Location
- Toronto, Ontario
- Type
- full_time
Ontario Wholesale Energy
is a leading provider of Natural Gas & Electricity Supply and retail services tailored from small to large commercial consumers across North America. We offer a diverse portfolio of products ensuring price stability, including leveraged index and structured, physical solutions. Our commitment to delivering exceptional customer service, coupled with our technical fortitude, trading expertise and product ingenuity, sets us apart in the industry. We pride ourselves on our operational efficiency, allowing us to maintain competitiveness in pricing while delivering superior services.
We are currently seeking a motivated and customer-focused
Service Excellence Representative
to join our growing team. This is an ideal opportunity for someone with a strong
call centre or customer contact centre background
who thrives in a fast-paced environment and enjoys helping customers while delivering outstanding service experiences.
About the Role
As a Service Excellence Representative, you will serve as a primary point of contact for customers, handling inbound and outbound communications related to account inquiries, contract verification, customer retention, and issue resol
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