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Co-op- Service Desk Support at Rwdi — NeverHard
Co-op- Service Desk Support at Rwdi in Guelph, Wellington region. View salary, required skills, and apply on NeverHard.
- Company
- Rwdi
- Location
- Guelph, Wellington region
- Type
- internship
RWDI’s
Guelph office
is currently accepting applications for the position of a
four- or eight- month
,
Service Desk Support Co-op
beginning September, 2026.
Key Responsibilities
Students are provided with the opportunity to:
Work with the latest and greatest technology
Provide Level 1 phone support. Respond to emails, voice mails, and walk-in customers
Act as the single point of contact to resolve end user incidents and service requests
Configure, install, maintain, and troubleshoot desktop issues
Manage user accounts and permissions
Work in a dynamic and busy environment, that provides new experiences every day
Develop customer relations skills
Skills, Knowledge and Expertise
Background and qualifications should include:
Solid understanding of computer hardware and software applications
Understanding of Active Directory and Group Policy Objects
Basic knowledge of networking, cabling, LAN technologies
Hands-On experience with Windows 10 and Microsoft Office 2016
Excellent written and verbal communication skills
Customer-service focused
Good organizational and coordination skills
Additional Information
Application Requirements
:
Resume
Copy of academic transcripts
Salary
: Commensur
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