NeverHard
Senior Customer Experience Expert at EQ3 — NeverHard
Senior Customer Experience Expert at EQ3 in Winnipeg, Winnipeg region. View salary, required skills, and apply on NeverHard.
- Company
- EQ3
- Location
- Winnipeg, Winnipeg region
- Type
- full_time
Job DescriptionJob Description
EQ3 was born in opposition to trends, vowing instead to focus on timeless designs. We make furniture not fast, but to last. Our greatest hope is to have our pieces passed down like heirlooms. We pride ourselves on being innovators in our industry, and we believe that the more voices and choices we incorporate into our perspective, the better we're able to find creative solutions for modern life. Everything we do is made in consideration of people, of the planet and of our space.
We are looking for an enthusiastic, collaborative individual to join our Customer Care Team as our Senior Customer Experience Expert.
THE DETAILS:
You'll be joining our Winnipeg Head Office team at 70 Lexington Park, Winnipeg, MB in a full-time capacity
You'll respond promptly and professionally to incoming customer inquiries by telephone, email, or live chat
You'll maintain an updated knowledge of the organization's products, services, and customer service policies
You'll investigate concerns and provide customers with all required information to resolve quality and warranty claims to resolution
You'll create a case and work with third-party technicians and in-house teams for
This page requires JavaScript. Please enable it in your browser, or explore
neverhard.com for more information.