NeverHard
Collections Officer at Commercial Credit Adjusters Ltd — NeverHard
Collections Officer at Commercial Credit Adjusters Ltd in Edmonton, Edmonton region. View salary, required skills, and apply on NeverHard.
- Company
- Commercial Credit Adjusters Ltd
- Location
- Edmonton, Edmonton region
- Type
- full_time
Job DescriptionJob DescriptionSalary: Salary + Commission
At CCA, were redefining what collections can be. We treat people with respect, communicate with clarity, and focus on finding real solutionsnot just chasing payments.
If you believe compassion matters, especially when someones going through a tough time in their lives, this role offers a chance to make a meaningful impact. Youll connect with individuals, to offer support, listen without judgement, and help guide them through financial challenges with professionalism and respect.
Our downtown Edmonton office is ready to welcome new team members.
What the Role Involves
As a Collections Officer, you will:
Speak with consumers whove missed paymentssome recently, some long-term
Establish contact through inbound and outbound calls
Work within clear policy and process to offer fair and firm solutions
Negotiate payment arrangements in accordance with client and company guidelines
Investigate and advise on payment plans and settlement options
Serve as the contact/liaison for your assigned account portfolio
Document calls accurately and meet compliance standards
Manage each call with confidence, an empathetic ear, and clear boundaries
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