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General Manager, CalcAir at Perseus Group — NeverHard
General Manager, CalcAir at Perseus Group in Canada. View salary, required skills, and apply on NeverHard.
- Company
- Perseus Group
- Location
- Canada
- Type
- full_time
General Manager
Goldcare
Mission
:
You will be overseeing Goldcare, a provider of home care and long term care software. The role will be focused on (1) understanding the needs of the customer base, (2) developing a new product roadmap and delivering against it, and (3) imposing a strong sense of accountability within the team for customer success. The General Manager will and work closely with all areas of the business and will report directly to a Group Leader.
Outcomes
:
Assess and grow the team
Understand and assess the quality and effectiveness of the company’s resources in both the offshore and onshore teams. Recommend and implement changes to personnel as to meet goals.
Continuously improve the product
Continuously improve quality of existing products (reducing defects and number of tickets).
Improve quality of each product, resulting in a reduction in the overall number of support tickets and the number of reported software defects.
Enhance throughput by reducing programmer and QA return rates.
Develop and deliver the product roadmap
Develop and own product roadmap based on current state of product and list of customer requirements and demands.
Product roadmap should be bas
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