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Manager of Residential Support Services for Youth and Adults at Key Industries — NeverHard
Manager of Residential Support Services for Youth and Adults at Key Industries in Saint John, Saint John region. View salary, required skills, and apply on NeverHard.
- Company
- Key Industries
- Location
- Saint John, Saint John region
- Type
- full_time
Job DescriptionJob DescriptionSalary:
JOB TITLE
Manager of Residential Support Services for Youth and Adults
JOB OVERVIEW
The Manager of Residential Support Services for Youth and Adults is responsible for the overall operation, supervision, and quality assurance of residential programs that support youth and adults with diverse needs and complex support requirements. This role oversees staffing, program delivery, regulatory compliance, financial management, and resident-centered services to ensure safe, inclusive, and high-quality care environments.
The Manager works collaboratively with staff, families, community partners, and senior leadership to promote the health, safety, independence, and well-being of individuals receiving support services.
KEY RESPONSIBILITIES
Leadership and Staff Management
Provide direct supervision, leadership, and performance management to residential house leads and direct support staff.
Ensure all residential staff comply with organizational policies, procedures, and professional standards.
Ensure adequate staffing overage across multiple residential locations are scheduled and maintained accordingly.
Support recruitment, onboarding, orientation, and
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