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Business Analyst, Technology Transformation at Rohit Management Inc — NeverHard
Business Analyst, Technology Transformation at Rohit Management Inc in Edmonton, Edmonton region. View salary, required skills, and apply on NeverHard.
- Company
- Rohit Management Inc
- Location
- Edmonton, Edmonton region
- Type
- not_specified
Job DescriptionJob Description
The
Business Analyst, Technology Transformation
plays a critical role in supporting and optimizing enterprise systems, with a strong focus on ERP operations, data analysis, and cross-functional collaboration. This role acts as the bridge between business teams, IT, and external vendors by resolving ERP issues, analyzing data using SQL, and translating business needs into clear, actionable documentation.
The ideal candidate is technically hands-on, business-oriented, and an excellent communicator who can operate independently while supporting enterprise-scale initiatives.
ESSENTIAL FUNCTIONS
ERP Operations & Issue Resolution
Own and manage ERP operational tickets (L1/L2), including intake, triage, investigation, resolution, and escalation when required.
Debug and resolve ERP-related issues by analyzing configurations, data, integrations, and business processes.
Collaborate with ERP vendors, support partners, and internal IT teams to resolve defects and system issues.
Identify recurring issues and recommend long-term solutions or process improvements to reduce operational overhead.
Support ERP enhancements, patches, and upgrades by validating impacts an
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