NeverHard
Operations Supervisor (Warehouse & Storage Contracts) at SecondShop — NeverHard
Operations Supervisor (Warehouse & Storage Contracts) at SecondShop in Edmonton, Edmonton region. View salary, required skills, and apply on NeverHard.
- Company
- SecondShop
- Location
- Edmonton, Edmonton region
- Type
- full_time
The Operations Supervisor is responsible for day-to-day oversight of warehouse operations, with a specific focus on storage programs and customer storage contracts. This role leads receiving, put-away, inventory control, storage movements (ins/outs), and shipping while ensuring accurate WMS transactions, contract compliance (rates/terms/space), and timely, accurate storage billing.
Key Responsibilities
•
Warehouse Operations Leadership:
Supervise daily floor activities across receiving, put-away, replenishment, picking, staging, loading, and cycle counting; balance labour to meet service targets.
•
Storage Programs & Contracts:
Administer storage customer contracts (terms, accessorials, service levels, and notice requirements); ensure contract rules are followed for inbound/outbound appointments, handling, and release processes.
•
Storage Billing & Reporting:
Maintain accurate tracking for billable storage (e.g., pallet positions/square footage, dwell time, ins/outs, handling fees); validate billing inputs and support monthly invoicing with Finance.
•
Inventory Accuracy:
Drive inventory control standards (location discipline, labeling, quarantine/hold, variances, and adjustments);
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