NeverHard
Lead Dispatcher at Heidelberg Materials — NeverHard
Lead Dispatcher at Heidelberg Materials in Canada. View salary, required skills, and apply on NeverHard.
- Company
- Heidelberg Materials
- Location
- Canada
- Type
- full_time
Line of Business: RMC
About Us
Heidelberg Materials is one of the world's largest suppliers of building materials. Heidelberg Materials North America operates over 450 locations across the U.S. and Canada with approximately 9,000 employees.
What You'll Be Doing
Coordinate daily dispatch operations to ensure the safe, efficient, and on-time delivery of ready-mix concrete to customer job sites.
Schedule and optimize deliveries to meet customer demands and project timelines.
Assign and direct truck drivers to delivery locations while monitoring delivery status and resolving delays in real time.
Serve as a primary point of contact between drivers, operations teams, and customers to quickly address issues and maintain service levels.
Ensure compliance with company safety standards, policies, and operational procedures.
Accurately document orders, deliveries, and customer interactions within dispatch systems.
What Are We Looking For
Strong communication and customer service skills with the ability to interact professionally with customers, contractors, drivers, and operations teams.
Ability to prioritize tasks, problem-solve, and adapt quickly in a fast-paced operational environment.
Exp
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