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Operations Manager at The Brick — NeverHard

Operations Manager at The Brick in Fort McMurray region, Alberta. View salary, required skills, and apply on NeverHard.

Company: The Brick
Location: Fort McMurray region, Alberta
Type: not_specified

Is this job for you? Do you believe in putting the customer first? Are you a team player and do you have an incredible sense of leadership? Are you motivated by achievement goals? The Brick is actively seeking to expand our management team. We need enthusiastic people with a great customer focused attitude! The winning combination of team spirit and desire for career focused growth will ensure a rewarding experience in one of our fabulous retail locations! Responsibilities Reporting to the Store Manager, the Operations Manager will have the following responsibilities: Implement, communicate and ensure compliance with all operating procedures, processes and policies Recruit and develop employees through coaching, mentoring and training ; set goals with employees and conduct performance appraisals Handle escalated customer service issues and offer solutions Increase location profitability and efficiency Maintain excellence in store merchandising, detail and customer service Ensure 100% customer satisfaction Promote team work within all departments Minimize errors and ensure a high-level of data entry accuracy Maintain store inventory levels and accuracy Control and reporting of Accou

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