Emergency Project Manager

POSITION SUMMARY
The Emergency Project Manager is responsible for leading all emergency mitigation efforts from first response through stabilization and turnover. This role serves as the on-site authority, ensuring rapid control of loss, execution of drying and containment strategies, and disciplined crew leadership.
This position is critical in protecting early-stage margin by eliminating rework, enforcing standards, and delivering accurate, complete documentation. The Emergency Project Manager operates in high-pressure environments and must balance speed with precision, ensuring safety, compliance, and client confidence at every stage.
Success in this role is defined by the ability to stabilize chaotic environments, lead teams with discipline, and deliver clean, audit-ready project turnover that sets the reconstruction phase up for success.
ABOUT US
WINMAR® is a leader in property restoration and emergency response services, specializing in rapid response mitigation, stabilization, and reconstruction. We operate in high-stakes environments where speed, precision, and discipline directly impact outcomes for clients and the business.
Our teams are built on accountability, standards-based execution, and a commitment to doing things right the first time. Emergency work is where projects are either set up for success or failure, and we take that responsibility seriously.
At WINMAR®, we don’t cut corners. We operate with urgency, enforce safety, and deliver clean, compliant work that protects both our clients and our margins.
WINMAR® – We Do It Right.
WHAT SUCCESS LOOKS LIKE
Emergency sites are stabilized quickly with clear control, containment, and execution
Moisture mapping and drying strategies are accurate, efficient, and standards-based
Crews operate with discipline, follow direction, and meet performance expectations
Documentation is complete, accurate, and audit-ready every time
Clients feel confident, informed, and supported during high-stress situations
Safety standards are followed without exception across all job sites
Projects transition cleanly to reconstruction with no gaps or rework required
Margin is protected through strong decision-making and elimination of waste
Communication across teams is clear, consistent, and proactive
Performance targets are met or exceeded on a quarterly basis
Issues are identified early and resolved quickly without escalation
Work is completed right the first time, no shortcuts, no corrections needed
PERFORMANCE OBJECTIVES
Establish immediate site control within defined response timeframes upon project assignment
Execute accurate moisture mapping and implement standards-based drying plans
Lead and direct crews to ensure efficient, compliant mitigation execution
Maintain strict containment protocols to prevent cross-contamination and secondary damage
Deliver complete, accurate, and timely daily documentation for all projects
Communicate clearly and professionally with clients during emergency situations
Ensure all work meets safety standards and regulatory compliance requirements
Prevent margin erosion by eliminating rework, waste, and operational drift
Maintain project scope clarity and ensure seamless turnover to reconstruction teams
Achieve audit-ready documentation on all projects to support compliance and incentives
Drive team accountability to meet performance, quality, and timeline expectations
Meet or exceed quarterly performance targets tied to gross profit and operational metrics
CORE COMPETENCIES
Emergency Response Leadership
– Ability to take control of high-pressure, time-sensitive situations
Decision-Making Under Pressure
– Makes fast, accurate decisions with limited information
Technical Mitigation Expertise
– Strong understanding of moisture mapping, drying systems, and restoration standards
Crew Leadership & Accountability
– Leads teams with clarity, discipline, and performance expectations
Documentation Discipline
– Produces consistent, accurate, and audit-ready records
Operational Execution
– Drives projects forward with precision, efficiency, and structure
Safety Awareness & Compliance
– Maintains strict adherence to safety protocols and standards
Client Communication
– Communicates calmly, professionally, and effectively in crisis environments
Quality Control Mindset
– Ensures no shortcuts; maintains high standards of work at all times
Time & Priority Management
– Balances multiple active projects with urgency and organization
Problem Solving
– Identifies issues early and implements effective solutions
Results Orientation
– Focused on outcomes, margin protection, and performance metrics
EDUCATION & EXPERIENCE
3+ years of experience in mitigation, restoration, or emergency response leadership roles
Proven experience leading crews in high-pressure environments
Strong knowledge of moisture mapping and drying standards
IICRC certifications (WRT, ASD, or equivalent) preferred
Demonstrated experience in documentation systems and reporting standards
Valid driver’s license required
Must be bondable (mandatory requirement)
COMPENSATION STRUCTURE
Base Salary:
$75,000
On-Target Earnings:
$100,000–$120,000+
Incentives:
Quarterly, performance-based (aligned to gross profit, documentation compliance, and team results)
Benefits:
Health Benefits, RRSP Matching
PHYSICAL REQUIREMENTS
Ability to lift and carry equipment up to 50 lbs
Ability to stand, walk, and work on job sites for extended periods
Comfortable working in confined spaces, varying environmental conditions, and active job sites
Ability to respond to emergency calls, including after-hours or irregular schedules
Must be able to operate company vehicles and travel between job sites
Execute accurate moisture mapping and implement standards-based drying plans
Lead and direct crews to ensure efficient, compliant mitigation execution
Maintain strict containment protocols to prevent cross-contamination and secondary damage
Deliver complete, accurate, and timely daily documentation for all projects
Communicate clearly and professionally with clients during emergency situations
Ensure all work meets safety standards and regulatory compliance requirements
Prevent margin erosion by eliminating rework, waste, and operational drift
Maintain project scope clarity and ensure seamless turnover to reconstruction teams
Achieve audit-ready documentation on all projects to support compliance and incentives
Drive team accountability to meet performance, quality, and timeline expectations
Meet or exceed quarterly performance targets tied to gross profit and operational metrics