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Area Manager - Cleaning Industry - Ottawa-Kingston at United Services Group — NeverHard
Area Manager - Cleaning Industry - Ottawa-Kingston at United Services Group in Smiths Falls, Lanark region. View salary, required skills, and apply on NeverHard.
- Company
- United Services Group
- Location
- Smiths Falls, Lanark region
- Type
- contract
Job Summary
This role is responsible for leading, managing, coordinating, and implementing daily the Janitorial Services scope of works at all store or site locations within the designated area or territory, across multiple customer banners.
The key focus areas of this role are in managing:
Customer Experience & Retention
Communication between United, Customer & Partner
Performance of our Partners & Cleaners
Overall Store Operations (Including store budgets, profitability & KPI’s)
Quality Standards & Audits
Training
Cost Management
Increasing Revenue & Profits per Store and Customer Banners
United & Customer Processes, Policies & Guidelines
Support to other Area Managers as required
Duties and Responsibilities
Planning & Budgeting:
Responsible for participation in the development and implementation of annual plans by customer banners (annual waxing schedules/, budgets, potential add on sales opportunities).
Implement store level budgets.
Create and develop short and long-term strategies at store level to secure sustainability and profitability of all operations.
Customer Relationships & Communication:
Build strong relationships with customers and business partners at store level (c
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