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Bilingual Member Support Specialist I at Assiniboine Credit Union — NeverHard
Bilingual Member Support Specialist I at Assiniboine Credit Union in Winnipeg region, Manitoba. View salary, required skills, and apply on NeverHard.
- Company
- Assiniboine Credit Union
- Location
- Winnipeg region, Manitoba
- Type
- full_time
This position works in the Member Communication Centre (MCC) / Centre de communication des membres.
Reporting to the Manager or Assistant Manager, Member Support, the Member Support Specialist I (MSS I) provides exceptional member service through multiple communication channels, including virtual and telecommunications with efficiency and accuracy. The MSS I actively engages with members to understand their financial needs, offering personalized solutions that support their long-term well-being. By addressing inquiries, resolving concerns, and identifying opportunities to enhance financial confidence, this role fosters strong member relationships while contributing to the organization's success. This role supports Assiniboine Credit Union/ Caisse Assiniboine (ACU)’s commitment to rural and agricultural communities, francophone services, values-based banking and ACU’s triple bottom line accountability to people, planet, and prosperity.
Responsibilities:
Proactively develop, retain, and grow member relationships by identifying needs through advice-based conversations and delivering tailored financial solutions that align with both short- and long-term goals across multiple channels a
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