NeverHard
CLK 12R - Customer Service Representative at Province of British Columbia — NeverHard
CLK 12R - Customer Service Representative at Province of British Columbia in Chetwynd, Peace River region. View salary, required skills, and apply on NeverHard.
- Company
- Province of British Columbia
- Location
- Chetwynd, Peace River region
- Type
- full_time
Description
The Team
You will be part of a province-wide team focused on making government services accessible and inclusive for all British Columbians. The team values kindness, respect, and “Service with Heart,” working together to meet the diverse needs of the communities they serve.
The Role
The Service BC Customer Service Representative plays an important role in providing respectful, inclusive, and accessible service to a diverse range of people across in-person, phone, and digital channels. In this role, you listen carefully to understand each person’s needs and provide clear, helpful support, while completing administrative tasks like reviewing applications and processing payments. The position values empathy, cultural awareness, and professionalism to ensure everyone feels supported and able to access government services.
Qualifications:
Education and Experience Requirements
Grade 12 graduation or equivalent (e.g.: B.C. Adult Graduation Diploma [BCAGD], General Educational Development Certificate [GED], etc.).
Experience providing inclusive customer service to a diverse clientele.
Experience delivering service excellence in a high volume, fast paced, rapidly changing envir
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