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TechCentre Associate at Microserve — NeverHard
TechCentre Associate at Microserve in Greater Vancouver, British Columbia. View salary, required skills, and apply on NeverHard.
- Company
- Microserve
- Location
- Greater Vancouver, British Columbia
- Type
- contract
TechCentre Associate (Casual 6 Months - Fixed Term)
Location: Burnaby, BC
Opportunity at Microserve
Position Overview:
We are looking for a TechCentre Associate to join our team in our Phillips warehouse in Burnaby, BC. Reporting to the Technology Integration Centre Manager (TechCentre Manager) the TechCentre Associate will act as the subject matter expert for all three teams in the TechCentre: (1) Warehouse Operations, (2) Configuration and (3) Asset Recovery.
They will jump in to support each team daily depending on where the help is needed the most. The TechCentre Associate will onboard and train all new hires within the three teams. They will provide on-the-job training, coaching, and mentoring for all new hires while developing and maintaining proper onboarding documentation.
Responsibilities:
Subject Matter Expert
Be ready to work with all teams in the TechCentre based on business requirements
Knowledge of workflow and process needs specific to each Team.
Knowledge and functionality with ConnectWise and other tools
Asset Recovery – EOL services for Laptops / Desktops / Printers including unboxing, wiping, quality checks, lease checks, data wiping and data security
Configurati
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