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Help Desk Deskside Support Technician at College of the Rockies — NeverHard
Help Desk Deskside Support Technician at College of the Rockies in Cranbrook, East Kootenay. View salary, required skills, and apply on NeverHard.
- Company
- College of the Rockies
- Location
- Cranbrook, East Kootenay
- Type
- full_time
Job DescriptionJob Description
Help Desk/Deskside Support Technician
Regular Full-time
Duties:
This position reports to the Manager, Information Technology Services and provides end user telephone, remote and deskside support for Staff, Faculty and Students, including online students and instructors. Provides backup support for other members of IT Dept as needed. This is an on-campus position with no opportunity for remote work.
Qualifications:
A Computer Technology Diploma, Microsoft Certified Systems Administrator and CompTIA A+ with a minimum of 2 years' experience in a LAN/WAN environment or an equivalent combination of education and experience. Well-developed written and verbal communication skills with a high level of customer service are required. Experience in a post-secondary educational environment is desirable. Valid Class 5 Driver's License.
Please review the Full Job Description below.
As an employee of College of the Rockies, the successful candidate is expected to be a lifelong learner who continues to develop his/her skills to help the College meet the needs of our students and our other valued clients.
Successful candidates may be required to complete a Criminal Re
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