NeverHard
Retail Operations Manager at Platinum Edge — NeverHard
Retail Operations Manager at Platinum Edge in Hamilton, Hamilton region. View salary, required skills, and apply on NeverHard.
- Company
- Platinum Edge
- Location
- Hamilton, Hamilton region
- Type
- temporary
Job DescriptionJob Description
Retail Operations Manager
Our client is in the grocery/deli business and they have stores located in Hamilton and the West GTA.
Job Summary:
Responsible for leading and executing the operational strategy across all retail locations. This role drives operational excellence, profitability, and scalability while ensuring a consistent and exceptional customer experience aligned with the company’s brand and growth objectives.
Reporting to:
Chief Executive Officer
Job Duties:
Develop and implement operational strategies that support company growth, profitability, and scalability across all retail locations.
Establish and monitor key operational performance metrics including sales productivity, labour efficiency, shrink, inventory turns, and customer experience.
Analyze store performance and operational data to identify trends, opportunities, and areas for improvement.
Drive continuous improvement initiatives that increase efficiency, reduce waste, and improve overall profitability.
Lead and manage Retail Store Managers and develop high performing teams.
Ensure consistent execution of operational standards, merchandising programs, and customer experience exp
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