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PM Dispatcher at Southland Transportation — NeverHard
PM Dispatcher at Southland Transportation in Calgary, Calgary region. View salary, required skills, and apply on NeverHard.
- Company
- Southland Transportation
- Location
- Calgary, Calgary region
- Type
- not_specified
Job DescriptionJob Description
PM Dispatcher - CBE North
The Dispatcher is responsible for effective day-to-day communication between driving staff and operations, ensuring the safe and efficient completion of school runs and charters. Dispatchers are expected to display exemplary patience and communication skills in dealing with driver, parent, school, and public matters.
The shift for this position is Monday – Friday from 9:00 am to 6:00 pm.
Principal Duties and Responsibilities:
Ensure that all driver check-ins are accounted for, including late-ins/early-outs, and pro-days
Deal with unit breakdowns by facilitating communication between drivers and maintenance personnel and ensuring that the involved route is completed
Provide tactful and professional phone assistance in dealing with driver, parent, school, and public matters
Manage emergency situations calmly and effectively, following company procedures
Administrative duties (such as Hours of Service auditing, filing, and reports)
Knowledge and Skills Required:
Map reading skills with a strong knowledge of the city; specifically, road systems, locations of schools, and major attractions
Knowledge and understanding of company po
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