NeverHard
Customer Success Specialist (Remote) at Auctria — NeverHard
Customer Success Specialist (Remote) at Auctria in Canada. View salary, required skills, and apply on NeverHard.
- Company
- Auctria
- Location
- Canada
- Type
- not_specified
Job DescriptionJob Description
Customer Success Specialist (Remote - Vancouver, Victoria, or
Nanaimo
, etc. Canada)
https://auctria.com
Love helping people? Passionate about nonprofits? Join our team!
Auctria is a powerful, user-friendly fundraising event platform that's helped raise over
$1.25 Billion
. We're a Canadian remote-first company supporting nonprofits across North Americaand we're growing fast.
We're hiring a
Customer Success Specialist
to support and guide our usersfrom grassroots fundraisers to national nonprofitsas they run successful events on our platform.
What You'll Do:
Support users via
email, chat, and occasionally calls
Troubleshoot and resolve issues quickly and professionally
Help improve internal processes and collaborate with a fully remote team
What You Bring:
Customer support experience (email/chat/Zoom)
Tech-savvy with
great communication
skills
Comfortable with
Excel
and basic
web design
Strong attention to detail and organization
Legal Resident of Canada
fluent English
Bonus Points for:
Experience in nonprofit fundraising events
Familiarity with tools like
Slack, Notion, Intercom, Enchant
Remote work experience & self-starter mentality
Schedule:
Choos
This page requires JavaScript. Please enable it in your browser, or explore
neverhard.com for more information.