Security Site Manager - Permanent

Job DescriptionJob Description
Paladin Security is Hiring a Security Site Manager!
Location:
Nanaimo, BC
Address:
6631 Island Highway North, Nanaimo, BC
Schedule:
Full-Time (Site operates 24/7)
Pay Rate:
$25–$27/hour
Employment Type:
Permanent, Full-Time
Overview
Paladin Security is seeking an experienced
Security Site Manager
to oversee and coordinate security operations at a large retail complex operating 24/7.
In this leadership role, you will manage a team of security professionals, implement site policies, and ensure high standards of safety, service, and compliance. You will work closely with and report directly to the Client Service Manager.
The ideal candidate is a strong leader with excellent multitasking skills, a solid understanding of health and safety protocols, and proven experience in emergency response.
Responsibilities
Provide leadership and direction to the security team, ensuring high standards of service
Address client concerns and recommend operational improvements
Supervise all security staff and ensure compliance with company policies and procedures
Support, mentor, and coach officers to maintain consistent performance
Conduct site orientations, training, and performance evaluations
Lead shift briefings, debriefings, and incident reporting
Act as the primary after-hours contact for site staff
Conduct investigations and risk assessments
Create and manage schedules to ensure full site coverage
Handle last-minute absences and coordinate shift replacements
Ensure all officers meet required certifications and training standards
Oversee surveillance systems, access control, and communication tools
Maintain situational awareness and escalate incidents as needed
Conduct audits of reports, patrol logs, and system activity
Implement corrective actions and continuous improvement plans
Ensure compliance with policies, regulations, and privacy standards
Maintain and enforce clear and accessible SOPs
Requirements
Valid Security License (BC Security Worker License – SWL)
Minimum 1 year of supervisory security experience (or equivalent combination of education and experience)
Eligible to work in Canada
Nice to Have:
Class 5 Driver’s License
OFA2 certification (or willingness to obtain; training available)
Benefits
Health Care
Dental Coverage
Overtime Pay
On-the-Job Training
Growth Opportunities