Leasing Agent

Job DescriptionJob Description
We are currently hiring a Leasing Agent to support our residential properties in Kitchener and Waterloo.
We are seeking a dedicated and service-oriented individual to guide prospective tenants through the leasing journey. This role involves connecting with inquiries, conducting unit showings, presenting available suites, and ensuring a smooth and positive experience from first contact to lease completion.
The successful candidate will be approachable, organized, and committed to delivering outstanding customer service.
Key Responsibilities:
Maintain targeted occupancy levels by applying experienced closing techniques
Advertise and market available rental properties through online listings, social media, and local outreach
Promptly respond to inquiries via phone and email
Schedule and conduct property tours for prospective tenants
Screen applicants (credit checks, background checks, rental history verification)
Negotiate lease terms and rental rates when applicable
Maintain accurate records of tenant interactions and application documents
Collaborate with Property Management team to ensure properties are clean, presentable, and ready for showing
Stay informed about local rental market trends and pricing
Provide exceptional customer service with follow up programs associated to new rental applications, and incoming service for new residents
Maintain a deep understanding of product knowledge, following leasing process and RTA polices
Assist with completing daily, weekly, monthly, and special reports as needed
Provide support in monthly audits to ensure leasing and operational success
Other duties as assigned
Requirements
Previous experience in leasing, real estate, sales, or customer service is an asset
Strong communication and interpersonal skills
Strong knowledge of property management and leasing laws
Proficiency in Microsoft Office and property management software
Ability to multitask and work in a fast-paced environment
#INDKM
Benefits
Pay Range: $40,000 per year + commission based on sales
Dental care
Extended health care
Vision care
Extensive EFAP program
Virtual Urgent Care
Accommodations
Kingsley Management Inc. is committed to providing an accessible and supportive recruitment experience for persons with disabilities. If you require accommodations at any stage of the recruitment process, please notify us in advance at hr@kingsleyca.com
AI Usage
As part of our hiring process, we use AI-powered tools to assist in screening resumes. These technologies help us efficiently identify candidates whose qualifications align with the role, ensuring a fair and consistent evaluation process. By clicking "Apply," you acknowledge and consent to the use of AI in our recruitment workflow.