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Engagement Manager at Wiser Solutions — NeverHard
Engagement Manager at Wiser Solutions in Toronto, Ontario. View salary, required skills, and apply on NeverHard.
- Company
- Wiser Solutions
- Location
- Toronto, Ontario
- Type
- not_specified
Job Description
Location
: This role can be performed fully remote from anywhere in Canada.
The Engagement Manager is well-rounded, with analytical and technical skills as well as strong communication and customer-facing abilities. You actively seek out new ways to learn and are a proactive problem-solver. The Engagement Manager helps deliver value to our customers through excellent project management and customer support skills.
Essential Functions:
Define, lead and run implementations for the North America region
Meet project objectives and timelines, identify and address dependencies across cross-functional teams and business stakeholders
Responsible for working with our key account/strategic customers to ensure accountability and successful engagements according to the scoped business and contractual requirements
Attend weekly/bi-weekly/monthly meetings with our largest US customers acting as a technical resource for those customers and the CSM
Work closely with the CSM and customers to ensure highest data quality and issues are addressed appropriately
Proactively alert customers when data quality issues arise that pertain to their engagement with Wiser.
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