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Support Specialist (Help Desk Analyst) at GP Solutions — NeverHard
Support Specialist (Help Desk Analyst) at GP Solutions in Гродно. View salary, required skills, and apply on NeverHard.
- Company
- GP Solutions
- Location
- Гродно
- Type
- not_specified
Remote: Yes
Project: One of our flagship initiatives is PropertyVIEW® Content Verification Services designed for hospitality businesses: hotels, hotel chains, restaurants, SPAs. It was built to solve the issue of validating and updating online content published by them to sell rooms/services on various online distribution resources. A strong candidate will have: Excellent written and oral English language skills (B2 or higher). Problem solving approach. Strong attention to detail. Ability to work independently. Your responsibilities would include: Day to day customer's requests queue management consisting of incoming support tickets (CRM Zoho, e-mails); Processing tickets and distributing the requests from clients to the dedicated teams; Processing the tickets from the travel websites, checking the updates, correspondence with the websites. Hiring process (online) includes: Online Test (15min) Interview (1h, online Russian/English) Job offer If you are passionate about the hospitality industry and want to work in a dynamic environment, please submit your application. As required by Belarus legislation, a link to the government employment service portal: https://gsz.gov.by/registration/employer
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