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Front Store Supervisor at Shoppers Drug Mart / Pharmaprix — NeverHard

Front Store Supervisor at Shoppers Drug Mart / Pharmaprix in Kelowna, Central Okanagan. View salary, required skills, and apply on NeverHard.

Company: Shoppers Drug Mart / Pharmaprix
Location: Kelowna, Central Okanagan
Type: contract

Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. Why this role is important? SUMMARY Managing the customer service functions, including cash, cashiers and merchandising. DUTIES & RESPONSIBILITIESHUMAN RESOURCES Ensures cashier/merchandising staff comply with all store policies and operating procedures Trains cashiers/merchandisers in job functions Provides on-going guidance and instruction LOSS PREVENTION Ensures all loss prevention standards are implemented, manages daily cash office inventory and cashier tracking, tracking sheets, PC Optimum procedures CUSTOMER SERVICE Ensures store employees present proper image to the public in accordance with Uniform Policy Answers inquiries regarding location of product, rainchecks, etc. Resolves customer issues according to established guidelines (refunds, exchanges, etc.) Promotes the CSI Survey MERCHANDISING Ensures shelves are clean and organized with proper rotation Ensures product displays are set up and taken down as directed by the AFSM/FSM GENERAL Ensures standards of housekeeping and store image are maintained

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