NeverHard
Customer Success Manager - Growth at Мобильная аналитика — NeverHard
Customer Success Manager - Growth at Мобильная аналитика in Минск. View salary, required skills, and apply on NeverHard.
- Company
- Мобильная аналитика
- Location
- Минск
- Type
- not_specified
Remote: Yes
About the role: Our customer base is rapidly growing, and we’re looking for a proactive, structured, and scalable-minded Customer Success Manager to support and expand our SMB segment. As a Customer Success Manager, you will manage a high-volume customer portfolio using a one-to-many approach, combining automation with targeted human touchpoints. You will guide customers through their lifecycle, from onboarding to renewal, ensuring they realize value from SplitMetrics Acquire, adopt key features, and grow their performance in Apple Ads. This role is ideal for someone who is passionate about customer success, enjoys working with data and processes, and knows how to scale impact through structured programs. In this role, you will: Manage and grow a high-volume SMB portfolio using scalable engagement strategies, balancing automation with personalized interactions where it matters most. Design and execute one-to-many customer journeys , including automated onboarding flows, lifecycle campaigns, and behavior-triggered email sequences to drive engagement and feature adoption. Build and optimize automated communication sequences (email and CRM-driven) to trigger key customer actions such
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