NeverHard
Customer Success Analyst at DistillerSR Inc. — NeverHard
Customer Success Analyst at DistillerSR Inc. in Beacon Hill, Ottawa. View salary, required skills, and apply on NeverHard.
- Company
- DistillerSR Inc.
- Location
- Beacon Hill, Ottawa
- Type
- full_time
About Us:
Behind every innovative new medical device, new healthcare policy, and research into new treatments, there’s a literature review. At DistillerSR Inc., we’re changing the way that scientific research is conducted.
Founded in 2008, DistillerSR is the world’s leading AI-enabled workflow automation and evidence management platform for streamlining the production of critical literature-based health research. DistillerSR is used by 80% of the top 10 global medical device and pharmaceutical companies to inform life-changing product research, prepare regulatory submissions and to monitor for safety issues with medical products once in market.
At DistillerSR, we have three core values: Always Leading, Always Innovating, and Always Trusted. Our amazing team lives these values every day and our customers trust us to bring them innovative, world-leading solutions that power their important work.
Scope of the Role:
This role drives our low-touch Customer Success function, leveraging a robust tech stack that includes ChurnZero and the Pendo telemetry platform. This role also supports our Customer Success Managers, who advise our enterprise customers as they map their business requireme
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