NeverHard
Online Support Assistant (Remote) at Tenstorrent — NeverHard
Online Support Assistant (Remote) at Tenstorrent in Greater Vancouver, British Columbia. View salary, required skills, and apply on NeverHard.
- Company
- Tenstorrent
- Location
- Greater Vancouver, British Columbia
- Type
- full_time
Location:
Work from Home (Anywhere in Canada)
Job Type:
Full-Time / Part-Time
Experience Level:
Entry-Level (No Experience Required)
Training:
Provided
Overview
Tenstorrent is hiring Online Support Assistants to help support customers through digital channels. In this role, you will assist users by answering questions, guiding them through basic issues, and ensuring a smooth online experience.
This is a fully work-from-home position. No previous experience is required, and full training will be provided.
Key Responsibilities
Respond to customer inquiries via live chat and email
Provide clear and helpful information to customers
Assist users with basic technical or account-related issues
Maintain accurate records of interactions
Follow company guidelines and procedures
Escalate complex issues when necessary
Deliver professional and friendly support at all times
Requirements
High school diploma or equivalent
Basic computer skills (typing, email, online systems)
Good written communication skills
Attention to detail
Ability to work independently
Stable internet connection
Willingness to learn and adapt
Benefits
Competitive pay
Paid training and career development opportunities
Health,
This page requires JavaScript. Please enable it in your browser, or explore
neverhard.com for more information.