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Account Manager at Powerflex Supply — NeverHard

Account Manager at Powerflex Supply in Calgary, Calgary region. View salary, required skills, and apply on NeverHard.

Company: Powerflex Supply
Location: Calgary, Calgary region
Type: full_time

Job DescriptionJob Description This role is responsible for managing customer relationships after the initial sale while identifying opportunities to upsell and cross-sell additional products and services. The ideal candidate is highly organized, customer-focused, and comfortable coordinating logistics, payments, scheduling, and follow-up communication. This is a relationship-driven role focused on helping ranchers succeed while supporting the day-to-day sales process. Key ResponsibilitiesAccount Management & Customer Success Build and maintain strong relationships with existing customers Conduct regular customer follow-ups to improve retention and satisfaction Identify upsell and cross-sell opportunities for additional equipment, accessories, and services Support customers with product questions, order updates, and general account needs Assist customers with repeat purchases and seasonal restocking Sales Operations & Coordination Coordinate customer pickups, deliveries, and equipment drop-offs Schedule logistics and communicate timelines with customers and internal teams Collect payments, invoices, and supporting sales documentation Maintain accurate customer records and sales act

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