Live Chat Support Agent (Entry-Level, Remote)

Company:
Tenstorrent
Location:
Work from Home (Anywhere in Canada)
Job Type:
Full-Time / Part-Time
Experience Level:
Entry-Level (Training Provided)
About Tenstorrent
Tenstorrent is a growing technology company. We focus on building fast and efficient computer systems. We also help people learn and grow in their careers.
Job Overview
We are looking for a Live Chat Support Agent to join our team. This is an entry-level job. You will help customers through live chat by answering questions and solving simple problems. Training will be provided, so no experience is needed.
Primary Duties
Answer customer messages through live chat
Help customers with basic questions and issues
Provide clear and simple information
Follow company guidelines when replying
Keep records of chats and customer requests
Work with team members when needed
Experience
High school diploma or equal
Basic computer skills (typing, Microsoft Office, Google Docs)
Good written communication skills
Friendly and professional attitude
Ability to work alone and stay organized
Stable internet connection
Willingness to learn
Benefits
Competitive pay + bonus opportunities
Flexible work hours
Work from home (no travel needed)
Paid training (no experience required)
Health and dental benefits (if eligible)
Paid time off (vacation and sick days)
Paid public holidays
RRSP plan to help you save money
Work-from-home support (internet/equipment help)
Chance to grow and get promoted